Mister Sparky Satisfaction Guarantee

At Mister Sparky, customer satisfaction is our number one priority. This is why we have our Satisfaction Guarantee.

Don’t Pay Unless You’re Happy

On every service call, you have the opportunity to express a concern before you pay. An owner or manager will work diligently with you until you are satisfied. The best time to address a concern is right away – when you have made the time for our service and when we are there, equipped to make it right. See complete terms of our satisfaction guarantee here.


Part of putting our customers first is making sure we never waste even a minute of their time. At Mister Sparky, we know how valuable your time is, which is why we’ve created our On-Time Guarantee, meaning that we guarantee that your electrician will always show up during your scheduled appointment.

In order to ensure the best possible service every time, Mister Sparky is highly selective about who we choose to call a part of our team. Only 1 out of every 33 applicants meets our strict standards and rigorous testing, so you can be sure that our electricians are the best and most qualified in the business.

You’ll never need to be afraid of allowing a Mister Sparky electrician into your home. Our applicants and employees go through background checks and extensive alcohol and drug testing, and are trained to treat you and your home with respect by being friendly and courteous and always cleaning up after themselves.

As well as excellent customer service, Mister Sparky also guarantees straight-forward pricing with no hidden fees. After your consultation, we’ll give you options on how to proceed, including a price estimate, and we won’t begin the work until we have your approval. If you do choose Mister Sparky for an electrical repair and it fails from normal use within a year, we will either repair or replace the item free of charge.

From our affordable, straightforward pricing to our exceptional staff, there is no way you can go wrong with the Mister Sparky and our Satisfaction Guarantee. Call today and see for yourself what makes us the #1 electrical company in America.

On Time Guarantee

We’re Here Whenever You Need Us
“We’re on time You’ll See or your electrical repair is Free”. We Back our superior electrical service with not only integrity transparency and dependability but also our On Time Guarantee. We understand your time is valuable which is why we guarantee we will be there when you call.

When you need expert electrician services in Dallas, or surrounding areas, just give us a call at (214) 613-0481 or click here to book your appointment online so we can send a Mister Sparky technician to help you as soon as possible.

Red Carpet Treatment

The Respect you Deserve
Our technicians understand the value of being neat and considerate while working in your personal space, which is reflected in how we leave your home after solving eletrical issues.

Mister Sparky protects your home while he’s working, he slips on shoe covers (“floor savers”) and will even go the extra mile and roll out a red carpet to protect your flooring from dirt, scuffing, and scratches. Work completed, he vacuums the area to ensure that he leaves your home as clean or cleaner, than he found it.

Starched White Shirt

The Mister Sparky Standard
Because of Mister Sparky’s commitment to excellent service, we believe in hiring only the most professionaland knowledgeable Dallas Electricians. This means that in addition to technical excellence, all Mister Sparky electricians must uphold our Starched White Shirt standard for conduct and professionalism.

You can easily recognize a Mister Sparky electrician by his clean-cut, freshly shaven appearance and his signature starched white shirt and gray pants.