At Mister Sparky, customer satisfaction is our number one priority. This is why we have our 100% Satisfaction Guarantee – if we fail to live up to this promise and exceed your expectations, your service is free of charge.
Part of putting our customers first is making sure we never waste even a minute of their time. At Mister Sparky, we know how valuable your time is, which is why we’ve created our On-Time Guarantee, meaning that we guarantee that your electrician will always show up during your scheduled appointment time or you won’t be expected to pay a cent for the service.
In order to ensure the best possible service every time, Mister Sparky is highly selective about who we choose to call a part of our team. Only 1 out of every 33 applicants meets our strict standards and rigorous testing, so you can be sure that our electricians are the best and most qualified in the business.
You’ll never need to be afraid of allowing a Mister Sparky electrician into your home. Our applicants and employees go through background checks and extensive alcohol and drug testing, and are trained to treat you and your home with respect by being friendly and courteous and always cleaning up after themselves.
As well as excellent customer service, Mister Sparky also guarantees straight-forward pricing with no hidden fees. After your consultation, we’ll give you options on how to proceed, including a price estimate, and we won’t begin the work until we have your approval. If you do choose Mister Sparky for an electrical repair and it fails from normal use within a year, we will either repair or replace the item free of charge.
From our affordable, straightforward pricing to our exceptional staff, there is no way you can go wrong with the Mister Sparky and our Satisfaction Guarantee. Call today and see for yourself what makes us the #1 electrical company in America.