At Mister Sparky, customer satisfaction is our number one priority. This is why we have our 100% Satisfaction Guarantee.
After all, we maintain our reputation as a highly respected and trusted electrical repair service provider through unparalleled dedication to integrity and hard work. Mister Sparky's Satisfaction Guarantee embodies these virtues.
Don't Pay Unless You Are Happy
On every service call, you have the opportunity to express a concern before you pay. An owner or manager will work diligently with you until you are satisfied. The best time to address a concern is right away-when you have made the time for our service and when we are there, equipped to make it right.
See the complete terms of our satisfaction guarantee here.
Mister Sparky values more than just expertise and field experience, and this is reflected through our technicians' conduct, which includes:
- Punctuality and timeliness
- Quality customer care and consideration
- Cleanliness while working
- Diligence
- Professionalism
What Sets Us Apart?
We Value Our Customers and Their Time
Part of putting our customers first is making sure we never waste even a minute of their time. At Mister Sparky, we know how valuable your time is, which is why we have created our On-Time Guarantee, meaning that we guarantee that your electrician will always show up on time for your scheduled appointment.
We Set the Standard In Our Industry
In order to ensure the best possible service every time, Mister Sparky is highly selective about who we choose to call a part of our team. Only 1 out of every 33 applicants meets our strict standards and rigorous testing, so you can be sure that our electricians are the best and most qualified in the business.
Your Safety Is Important to Us
You will never need to be afraid of allowing a Mister Sparky electrician into your home. Our applicants and employees go through background checks and extensive alcohol and drug testing, and each professional is trained to treat you and your home with respect by being friendly and courteous and always cleaning up after themselves.
As well as excellent customer service, Mister Sparky also guarantees straightforward pricing with no hidden fees. After your consultation, we will give you options on how to proceed, including a price estimate, and we won't begin the work until we have your approval.
If you do choose Mister Sparky for an electrical repair and it fails from normal use within a year, we will either repair or replace the item free of charge.
Mister Sparky completes each electrical project to the highest quality to provide effective, long-lasting solutions. If you are not satisfied with our work, don't worry! Our technicians arrive promptly for service in our easily-recognized "Big Red Truck," which is stocked with thousands of electrical parts, so we can immediately resolve any issues.
Your happiness and confidence in our service are our number one priority. Trust Mister Sparky with your electrical repair needs. You will be satisfied; we guarantee it!
Call Us for All Your Electrical Needs
From our affordable, straightforward pricing to our exceptional staff, there is no way you can go wrong with Mister Sparky or our 100% Satisfaction Guarantee. We work hard to ensure each and every Dallas, TX, customer is happy with our services. Call us today at Dallas 214-414-2727 or request service online to see for yourself what makes us the #1 electrical company in America.